← Back to News

Novel coronavirus

Posted on January 30, 2020

If people think they have been exposed to the novel (new) coronavirus and have serious concerns about their health, they should immediately contact their regular doctor or health professional.

If you don’t have a regular GP or they’re not available, you can get medical advice 24/7 by calling the free, government-funded national medical helpline – healthdirect Australia – on 1800 022 222. You will be able to discuss your symptoms with a registered nurse who will provide advice.

There is also a National Coronavirus Health Information Line – available 24/7 on 1800 020 080.

The Australian Government Department of Health website is kept up-to-date with comprehensive information about management of the novel coronavirus in Australia.

This includes information about what the virus is, symptoms, prevention, diagnosis, and treatment.

There are specific fact sheets for a range of audiences and on a number of topics – including for people arriving in Australia from China, for people with a suspected case, and for parents.

Australia remains vigilant about this virus and how it is developing and authorities are very well prepared, with flexible and scalable health emergency response arrangements.

Key points to remember:

  • Wash your hands, cover your mouth when coughing or sneezing, and avoid sick people.
  • If you are well, you do not need to wear a face mask. There is more information about the use of face masks in this fact sheet from the Australian Government. 
  • If you become unwell and suspect you may have symptoms of the coronavirus, you must seek medical attention. Ring ahead to make your doctor aware of your symptoms and your travel history.
  • Call 000 if it’s an emergency.
  • Some people who have travelled to certain countries recently or had close contact with a confirmed case need to isolate themselves for a period of time. More information is available on the Australian Government Department of Health website.

More information
Comprehensive health advice on coronavirus from healthdirect Australia
Australian Government Department of Health
Tasmanian Department of Health 
‘Stop the spread of germs’ posters
Resources in simplified Chinese
Information for Tasmanian primary health care professionals