How we support the community

All of Primary Health Tasmania’s work, in one way or another, flows on to the Tasmanian community. Whether it’s by commissioning services, or working in partnership with local communities, we work together to improve the health and wellbeing of all Tasmanians.

Commissioning services

One of the main ways we support the community is by commissioning services to improve the health of Tasmanians.

Commissioning involves understanding local priority issues and buying services to address those issues in the most effective and efficient way.

We have commissioned services throughout the state in areas including mental health, Aboriginal health, alcohol and other drug treatment, and rural primary health.

For more information about our commissioned services, go to Our Services Portal.

Working with communities

Some Primary Health Tasmania projects include working directly with local communities, and support community-led activities where appropriate. Two great examples are our work coordinating the Tasmanian component of the National Suicide Prevention Trial, and a collaborative project to assess and shape health services in the Tasman municipality.

The National Suicide Prevention Trial

In 2016, the Australian Government launched the National Suicide Prevention Trial. This initiative was focused on trialling systems approaches to suicide prevention in 12 regions across Australia, with the aim of testing how community-led approaches can help reduce the rate of suicide attempts and deaths. Tasmania was one of 12 sites around the country taking part in the trial and focused on men aged 40-64, as well as men and women over the age of 65.

The three Tasmanian trial sites that took part in the trial were: Break O’Day, Launceston, and the north west (Burnie, Central Coast and Devonport).

The trial finished in June 2021, and Primary Health Tasmania is providing support to the three sites to embed the lessons learned from their participation in the trial.

The Tasman Project

Primary Health Tasmania, the Tasmanian Health Service, and Health Consumers Tasmania have collaborated on a project aimed at conducting thorough community and workforce consultation on the healthcare needs of the Tasman community, and using the findings to inform future planning for health services in the region.

The next phase of the project will see the Tasman Clinical Services Action Group (led by Tasmanian Health Service and Primary Health Tasmania) and the Community Health and Wellbeing Advisory Committee (led by Health Consumer Tasmania) working to support the implementation of initiatives and activities over the coming years in line with the lessons learned.

Connecting Tasmanians with local health and wellbeing services

Primary Health Tasmania supports FindHelpTas, a central, online directory of services that supports the health and wellbeing of Tasmanians and communities​ led by a partnership of Tasmanian community organisations, and supported by TasCOSS.

It includes more than 900 services listed​ on the FindHelpTas database, providing a great overview of regional health and social services across the state.

Developing resources

We have developed a number of resources to help consumers, including:

Supporting Tasmanian carers

Primary Health Tasmania works with Carers Tasmania to support Tasmanian carers by raising awareness of online and in-person supports available to them.

This includes promoting the follow resources to primary health professionals:

  • The Carer Gateway online resource — an Australian Government initiative that provides practical advice, support, free coaching, and more for Australian carers
  • Carers Tasmania’s support services
  • Tasmanian HealthPathways — Primary Health Tasmania’s online database that helps primary health professionals plan care alongside local services, including the referral of carers to support services.

Connecting care

A lot of our work to help Tasmanians happens behind the scenes. It involves working with other organisations and health professionals to make sure people can move smoothly between the services they need, and to make sure all the important information about their health and care follows them.

Activities we are involved in include:

  • our own Shared Transfer of Care program, encouraging good communication and other approaches that allow people to move smoothly between service providers
  • supporting health professionals to share medical information electronically
  • establishing a single system to support electronic patient referral – otherwise known as eReferral – across primary care and into hospital outpatient departments.

Community health profiles

We have used data from a range of sources to build a picture of the health of each local Tasmanian community, by local government area. These profiles include statistics on health risk factors and illness as well as a map of key health services available. They are useful resources for local communities in understanding the health profile of residents and planning services accordingly.

You can find your local community profile here.

For more information and resources, visit the For the community section.