Mental health

Almost half of all Australians experience some form of mental health problem at some time in their life.

Mental health conditions are complex, costly and often chronic. They can impact the lives of individuals, families and communities.

Being mentally healthy is not just the absence of illness – it’s also about being socially and emotionally well.

Our commissioned activity

While we do not provide clinical services ourselves, Primary Health Tasmania has commissioned primary mental health services for:

  • anyone with a mild or moderate mental illness
  • adults with a complex or severe mental illness
  • Aboriginal and Torres Strait Islander people
  • young people
  • people living in aged care facilities.

Search Our Services Portal to find out details about the mental health services we commission.

More than 90,000 Tasmanians are currently living with a common mental health-related condition such as depression, anxiety or a substance use disorder, and a further 125,000 are at risk of developing a mental health condition.

Psychosocial support

When we talk about psychosocial support, we’re talking about programs and activities designed to help people with a severe mental illness increase their functioning in day-to-day life.

Primary Health Tasmania has commissioned the delivery of psychosocial support services in Tasmania. We are also working with stakeholders to identify and address barriers faced by people with mental illness when testing for the National Disability Insurance Scheme (NDIS).

Read more here.

Improving mental health assessment and referral

Primary Health Tasmania is driving the Common Assessment and Referral (CARe) project, which aims to standardise the assessment of people presenting with mental health conditions to ensure they’re matched to the care that most suits their needs at the time.

A key component of this project is development of a local Initial Assessment and Referral (IAR) tool, drawing on evidence-based Australian Government guidance that aims to make it easier for clinicians to recommend the most appropriate level of care for a person seeking mental health support.

Tasmanian clinicians will be able to use the IAR digital decision support tool to match a person’s initial mental health assessment scores to the most appropriate level of care, helping to inform the referral process.

Another project component is development of an up-to-date database of mental health services in Tasmania, for referrers using the IAR tool.

Primary Health Tasmania has set up a dedicated engagement portal for the CARe project, which you can access here.

Tasmanian Communications Charter

Tasmania is the first state to adopt the National Communications Charter — a unifying resource for mental health, suicide prevention, government, business, and community organisations. On a local level, the Tasmanian Communications Charter champions a safe and stigma-free approach to talking about suicide that is consistent across various branches of the community.

Primary Health Tasmania is signatory to the Tasmanian Communications Charter.

You can find out more about it here.

Launceston Head to Health: Adult mental health centre

Primary Health Tasmania has overseen the establishment of a new adult mental health centre in Launceston.

Launceston Head to Health is one of the first in a network of 40 similar sites around the country, funded by the Australian Government under the Primary Health Networks Program.

Click here to find out more.

eMental health

eMental health refers to the use of the web and other communication technologies to provide mental health services and support, such as online support groups, podcasts and apps.

The eMHPrac – e-mental health in practice – project is an Australian Government initiative that aims to raise practitioner awareness and knowledge of digital mental health by providing training and support.

Head to Health also provides comprehensive information and collated resources for health professionals and consumers alike.

National Suicide Prevention Trial

Tasmania was one of 12 sites around the country that took part in the Australian Government-funded trial, which aimed to test how a more coordinated approach can help local communities reduce the rate of suicide attempts and deaths by suicide.

Read about our involvement in the trial, and other work in suicide prevention.

Mental health service planning and delivery

Primary Health Tasmania, along with the Tasmanian Department of Health and the Tasmanian Health Service, has partnered with the Mental Health Council of Tasmania, the National Disability Insurance Agency, Flourish and Mental Health Families and Friends Tasmania to develop a new approach to mental health service planning and delivery.

The result is Rethink 2020, which comes five years after the Tasmanian Government published its plan to improve mental health outcomes for all Tasmanians: Rethink Mental Health Better Mental Health and Wellbeing – A Long-Term Plan for Mental Health in Tasmania 2015-25.

Rethink 2020 takes stock of key milestones achieved so far – such as progress towards mental health integration hubs, improved youth mental health support in the north west, and the launch of a mental health peer workforce strategy – while also elevating new areas of focus as key mental health priorities for the state.

Read about the launch of Rethink 2020 here.

Read about the launch of the Rethink 2020 Implementation Plan here.


Primary Health Tasmania does not offer health services, crisis, or emergency support.

Your regular general practitioner/doctors surgery should always be your first point of call if you need medical or mental health care

In an emergency, call Triple 0 (000) for Ambulance, Fire or Police.

For health advice on health services open at night, public holidays and weekends, visit the Tas After Hours website.

The following helplines are also available for urgent assistance:

  • Mental Health Services Helpline (DHHS) 1800 332 388
  • Lifeline Crisis Help 13 11 14
  • Kids Helpline 1800 55 1800
  • Drug and Alcohol Counselling (DHHS – Afterhours) 1800 811 994
  • Poison Information Centre 13 11 26