Psychosocial support

What is psychosocial support?

If Tasmanians have a severe mental illness and the consequences make their daily living difficult for them, help is available.

Psychosocial support is a kind of mental health support. It can take many forms. It may mean supporting people with:

  • developing social skills and friendships
  • building family relationships
  • managing money
  • finding and looking after a home
  • developing work goals
  • improving educational skills
  • staying physically well, including with exercise
  • support with drug, alcohol and smoking issues
  • building broader life skills including confidence and resilience.

There is a range of community-based, government-funded psychosocial support services available in Tasmania, including through the National Disability Insurance Scheme (NDIS). Some of these services have changed this year, now that the NDIS is fully implemented in Tasmania.

People with a severe mental illness who think they would benefit from psychosocial support should speak to their GP or mental health service provider about their individual circumstances.

Primary Health Tasmania is not involved in services provided through the NDIS, but we have received Australian Government funding to commission psychosocial support services outside of the NDIS.

Psychosocial support and the NDIS

People who live with a mental illness may be able to get NDIS-funded support if their condition causes them to experience very high levels of ‘psychosocial disability’.

More information is available on the NDIS website.

National Psychosocial Support Measure

In early 2019, Primary Health Tasmania commissioned Baptcare to deliver the National Psychosocial Support Measure in Tasmania.

This service is for people with a severe mental illness that impacts on their daily life from time to time, who:

  • have not previously received psychosocial support, and
  • are not suited to the NDIS or Continuity of Support service (see below).

Full service details are on Our Services Portal.

National Psychosocial Support Transition

The National Psychosocial Support Transition is a new, time-limited service aimed at people who received support under the Partners in Recovery, Day to Day Living and Personal Helpers and Mentors programs until 30 June 2019, when these programs ended.

It intends to provide appropriate levels of support to clients of those programs who haven’t yet transitioned to the NDIS or the Continuity of Support service (below).

Primary Health Tasmania has been working with the Partners in Recovery, Day to Day Living and Personal Helpers and Mentors programs to ensure clients move to the right service for them.

Continuity of Support

The new Continuity of Support service provides ongoing support to clients of the former Partners in Recovery, Day to Day Living and Personal Helpers and Mentors programs who are not eligible for NDIS support – either because they have applied and been found ineligible, or because they are ineligible for the NDIS due to age or residency status.

Primary Health Tasmania has commissioned Baptcare to provide ongoing support to these people.

Need help?

Primary Health Tasmania does not deliver health services or crisis support.

Your regular doctor should always be your first point of call if you need medical or mental health care.

In an emergency, call Triple 0 (000) for Ambulance, Fire or Police.

For information about health services open at night, public holidays and weekends, visit the Tas After Hours website.

The following helplines are also available for urgent assistance:

  • Mental Health Services Helpline 1800 332 388
  • Lifeline Crisis Help 13 11 14
  • Kids Helpline 1800 551 800
  • Drug and Alcohol Counselling (after hours) 1800 811 994
  • Poison Information Centre 13 11 26

Helpful links