Commissioning primary health services for better health outcomes is a core activity for Primary Health Tasmania.

Information about services we have commissioned is available through our Programs and Services page.

Service providers can keep up-to-date with our latest tenders by registering on our eTender portal.

What is commissioning?

At its simplest, commissioning means planning and buying services to meet the health needs of local populations. It involves understanding local priority issues and buying appropriate services to address those issues in the most effective and efficient way.

Commissioning is different to the way Primary Health Tasmania has been buying health services in the past. There is now a strong focus on ensuring outcomes for communities and populations, rather than a focus on delivering activity.

As well as planning and procuring, our commissioning model involves a continuous cycle of engagement and collaboration with communities, service providers and other stakeholders to ensure fit-for-purpose services and initiatives are designed and delivered to improve the health of Tasmanians.

Primary Health Tasmania’s commissioning model involves four phases in a cyclical process:

  1. Assessing needs – understanding what local communities need and working out the local priorities we can address based on this information.
  2. Designing solutions – working with others to identify the most efficient and effective ways we can address the identified priorities.
  3. Implementing solutions – procuring quality health services and initiatives and proactively working with providers to monitor performance and progress towards agreed outcomes.
  4. Evaluating outcomes – assessing the efficiency and effectiveness of services and initiatives (including value for both health gains and money) against outcomes, and informing priorities for future investment in successive commissioning cycles.

While described as four phases, the commissioning cycle is a fluid process, requiring consideration of all elements of commissioning through each phase of the cycle. For example, during the assessing needs phase, measuring and evaluating outcomes needs to be considered early as part of understanding the priority needs and identifying what we want to change. The design and implementing solutions phases then need to lead to measurable and achievable outcomes.

Primary Health Tasmania will provide support to build the capacity of service providers as they adapt to this new funding environment.

Getting involved

Organisations and individuals interested in contributing to discussions about commissioning of services can send us a message to express their interest.

Tenders are managed via our eTender portal.

Related documents

Commissioning fact sheet

Rural Primary Health Commissioning Intentions (not current)

Aboriginal Health Integrated Team Care Commissioning Intentions

Youth Severe and Complex Mental Illness Commissioning Intentions

Alcohol and other Drug Treatment Services Commissioning Intentions

Primary Health Services for Humanitarian Entrants Commissioning Intentions

Low Intensity Mental Health Services Commissioning Intentions

Tender support

eTender portal fact sheet

eTender portal registration instructions and user information

The videos below capture a tender workshop run by Primary Health Tasmania and facilitated by procurement expert Rene Kling. Watch the videos for information on understanding and submitting tenders. 

Video 1
Introduction, Primary Health Tasmania’s tender framework, tender definitions
Video 2
Tender definitions cont., tender panels
Video 3
Obligations of applicants and organisations, access to information, confidentiality, ownership of information
Video 4
Tenderlink platform, tender documents, responding to criteria
Video 5
Writing applications, reviewing tender documents, uploading tender responses and documents
Video 6
Submitting secondary information, after tender submission, tender assessment process, scoring, clarifications
Video 7
Negotiating with shortlisted applicants, decision feedback, contract negotiations
Video 8
Questions, handy hints


For more information, contact us on 1300 653 169 or send us a message


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