Primary Health Tasmania’s Mental Health Continuum of Care Project aims to improve Tasmanians’ experience of and outcomes from the mental health services we commission.
It involves gathering information and feedback about the current service model to help inform a new service model focused on improved coordination and integration.
Other Primary Health Networks have successfully transitioned to continuum of care models, achieving improvements in streamlined care.
Which services are affected?
Our focus will initially be on the following types of services we commission:
low intensity services (for people with mild mental illness or at risk of mental illness)
short-term trauma counselling
short-term psychological interventions
services for adults with complex and severe mental illness.
Inclusive development
Primary Health Tasmania is committed to an inclusive development process for the new service model.
We believe the best outcomes are achieved when the development of new models is collaborative.
Throughout this project, we have been engaging with a wide range of stakeholders – including service providers and people with lived experience. This will ensure our approach is not only comprehensive but also holds true to the experiences of those impacted by our services.
What has happened so far?
We undertook an internal evaluation of the four in-scope commissioned mental health programs listed above to assess how well they are meeting the needs of Tasmanians and to identify opportunities for improvement. Click here for a summary of this evaluation, which drew on data as well as provider, referrer and client input.
The next phase saw us – along with our external consultant Scyne Advisory – hold consultation sessions with a range of service providers, advocacy organisations, healthcare professionals, service users, and other people who have engaged with mental health services. This helped us identify some key elements of a potential new model. Click here for a summary of the consultation.
Further workshops with our commissioned mental health and alcohol and other drugs support services focused on testing and refining these elements.
A proposed new service model
The extensive evaluation and consultation process has led to the development of a draft new service model focused on a mental health continuum of care.
Feedback is now being sought from stakeholders, including current mental health service providers and peak bodies, on the proposed new model.
completing the design of the new service model, informed by feedback from stakeholders
market-sounding activities in November
a procurement process in early 2026 to select providers to deliver services under the new model
transition to the new model from July 2026 (a gradual move from the current model to the new model will enable continuity of care for people using the current services)
the new model fully implemented from January 2027.
Primary Health Tasmania will continue to work closely with current and future providers throughout the transition period to support service continuity and a safe, planned approach to change.
Get in touch
If you have any questions about this project, please send us an email.